If you are a copyright owner or an agent thereof and believe that any content on KnowledgeNavs infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing (see 17 U.S.C. 512(c)(3) for further detail):


  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, along with information reasonably sufficient to permit the service provider to locate the material;
  • Information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an email address;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.


Copyright Agent Contact Information


Our designated Copyright Agent to receive notifications of claimed infringement is:

Email: [email protected]

For clarity, only DMCA notices should be sent to the Copyright Agent. Any other feedback, comments, requests for technical support, and other communications should be directed to the company’s customer service. If you fail to comply with all of the requirements of this section, your DMCA notice may not be valid.


Counter-Notification Procedure


If you believe that your content was removed (or access was disabled) in error or that you have authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the material in question, you may send a counter-notice containing the following information to our Copyright Agent:


  1. Your physical or electronic signature;
  2. Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
  3. A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification; and
  4. Your name, address, telephone number, and email address, along with a statement that you consent to the jurisdiction of the federal court in your location, and that you will accept service of process from the person who provided the original DMCA notification or an agent of such person.


If a counter-notice is received by the Copyright Agent, we may send a copy of the counter-notice to the original complaining party, informing them that the removed content may be restored in 10 to 14 business days unless a legal action is filed seeking a court order. Content restoration will be done at our sole discretion.